Overview
Thompsons Solicitors Scotland, an award-winning firm of solicitors and accident lawyers, has been at the forefront of legal services in Scotland. Committed to providing exceptional client care and leveraging cutting-edge technology, Thompsons recognised the need to modernise their systems and embrace AI-driven innovations to stay ahead in the competitive legal landscape.
To achieve this, they partnered with PrimeTel, an independent technology advisory firm, to guide them through their digital transformation journey. The collaboration has resulted in significant advancements, cost savings, and the implementation of advanced AI tools designed specifically for the legal sector.
Challenges
- Legacy System Upgrades: Thompsons needed to update their existing technology infrastructure to support future innovations.
- Cost Reduction: A focus on reducing capital expenditure while enhancing technological capabilities.
- Accelerated Innovation: Implementing AI tools and cloud solutions to improve efficiency and service offerings.
PrimeTel’s Solutions
PrimeTel provided Thompsons with:
- Expert Advisory: Objective and neutral guidance on vendor selection and technology investments.
- Cost Optimisation: Identified opportunities to reduce costs, resulting in significant savings on contracts and cloud services.
- Proactive Support: Continuous support throughout the process, ensuring smooth and efficient implementation of new systems.
Key Outcomes
- Faster Project Progress: Projects managed by PrimeTel progressed five times faster than those sourced internally.
- Significant Cost Savings: Achieved a 27% median cost reduction on existing contracts and a 10% reduction in monthly cloud services bills.
- AI Innovation: Successfully implemented the first steps of an AI roadmap, paving the way for new products and services.
Download the Full Case Study
Discover how PrimeTel helped Thompsons Solicitors Scotland achieve their digital transformation goals. Download the full case study to learn more about the strategies and solutions that led to their success.
