Skip to main content

Microsoft Teams & Office 365

Voice Communication

Microsoft Teams has emerged as the world’s most popular collaboration and productivity platform. Combining persistent workplace chat, with video meetings, file storage, and application integration, the all-in-one solution synergizes and supports office-based, hybrid and remote teams.

With Microsoft Teams voice solutions, companies can convert their collaboration apps into a comprehensive ecosystem for unified communications as a service.

Unlocking Voice Capabilities in Microsoft Teams

Microsoft Teams is an all-in-one solution for communication and collaboration, offering access to video, voice, and messaging in one convenient ecosystem. However, while Microsoft does offer its own business phone plans to business leaders, they lack scalability and advanced features.

Bringing full voice functionality into Teams means working with a partner capable of offering Direct Routing or Operator Connect services. These solutions integrate Microsoft’s Office 365 solution with a fully convergent Tier 1 network, providing amazing functionality and resiliency.

With the right voice services, business leaders can unlock the full potential of their Microsoft Teams investment, empower employees, and even unlock contact centre functionality.

The Benefits of Teams Voice Solutions

Microsoft Teams voice solutions empower companies to bring all of the resilient and reliable business telephony features they need into the app their teams use every day. With the right service provider, you can combine the productivity tools of Office 365, with the collaboration features of Teams, and a state-of-the-art telephony solution. Benefits include:

  • Improved collaboration

    Combining Microsoft Teams with your voice infrastructure ensures you can align staff members and improve collaboration throughout your workforce. You can empower remote, hybrid, and in-office teams with the same collection of valuable tools.

  • Flexibility

    With a cloud-based phone system on Microsoft Teams, companies can scale and transform their communication infrastructure according to their needs. You can spread your communication system across multiple geographies, and add new numbers at will.

  • Advanced features

    Working with a Microsoft Teams voice provider allows you to implement more advanced features into your UCaaS environment, from multichannel communication tools, to contact centre integrations.

  • Simplicity

    Bringing your voice ecosystem into Microsoft Teams provides users with a straightforward and convenient platform for daily interactions. The right vendor will even make it easy to install, configure, and manage your technology remotely.

How PrimeTel Can Help

PrimeTel works with leading direct routing and operator connect providers, certified to deliver exceptional voice technologies to the Microsoft Teams landscape. We can work with you to find the perfect UCaaS service for your needs.

Contact PrimeTel today to learn more.

Contact Us