What is Avaya Cloud Office (ACO)? An Introduction
With an incredible $2.9 billion revenue for 2020, and a rapidly growing ecosystem of customers, Avaya stands as one of the most popular communication companies in the world today. Despite…
The Teams Effect: Microsoft Teams and the UCaaS Market
Microsoft Teams has rapidly become one of the most popular apps in the world. When first announced in 2016, Microsoft Teams was an uncertain competitor to Slack. Users were concerned…
The Integration of UCaaS and CCaaS: Combining the Back Office and the Contact Centre
Demand for UCaaS (Unified Communications as a Service) has skyrocketed recently. Currently, UCaaS is one of the fastest-growing technology markets globally with a projected value of $69.93 billion by 2028.…
How UCaaS is Powering The Future of Hybrid Work
The world of work is in the midst of a crucial period of transformation. For years, we’ve experimented with everything from open offices to huddle rooms in an attempt to…
Consolidation in the UCaaS Market Continues
Consolidation in the UCaaS market is one of the most consistent trends influencing the communication landscape in recent years. As Unified Communications as a Service continues to evolve, responding to…
Enterprise UCaaS Adoption is Beginning to Grow
The global market for Unified Communications as a Service (UCaaS) is growing at a phenomenal rate. By 2028, Fortune Business Insights predicts the industry will be worth $69.93 billion. Crucially…
Ericsson Acquires Vonage: What are the Benefits?
In December 2021, leading communications company, Ericsson surprised industry analysts with a decision to purchase Vonage, a cloud communications leader. The purchase follows a year full of consolidation, with companies…
Exploring the 8×8 and Fuze Partnership
Consolidation has emerged as a growing trend in the Unified Communications landscape over the last couple of years. As demands for excellent global interactions, collaboration, and connectivity have grown, vendors…