What Is Colocation Hosting? An Introduction
Choosing the right hosting solution is one of the most important things any business can do in today’s digital world. In order to run an effective cloud ecosystem, companies need…
A Guide to Genesys Customer Experience Solutions
Customer Experience has become one of the most important considerations for business leaders in any industry. Today’s consumers are more likely to purchase from a company that can promise excellent…
Dialpad: An Introduction
Dialpad, a company committed to creating next-level communication solutions for both internal and external interactions, has a host of solutions to offer digitally-transforming brands. Named a visionary by the Gartner…
NICE CX Solutions: What You Can Expect
NICE is one of the most reputable CX solution providers in the world today. Named a “Leader” in the Magic Quadrant reports for both Robotic Process Autoamtion and Contact Center…
The Avaya Portfolio: UCaaS, CCaaS, and CPaaS
Widely regarded as one of the most powerful communication vendors in the world, Avaya has made quite a name for itself over the years. Today, Avaya stands as the number…
How To Create A Zero Trust Strategy: An Introduction
Zero Trust security strategies have begun earning significant attention in the business landscape. Since the concept was introduced in 2010, it has already started to demonstrate phenomenal benefits to companies…
The Benefits Of Zero Trust Security For Businesses
Securing, monitoring, and managing enterprise IT infrastructure is an increasingly complex process for today’s business leaders. New digital threats are emerging all the time, in an environment where business leaders…
What Is A Zero Trust Network? An Introduction To Zero Trust
In a world of evolving digital technology and expanding networks, security issues are growing. When it comes to protecting a company against potential attacks, many businesses focus heavily on minimizing…
Zero Trust For Securing Communications And Collaboration
Zero Trust security networks and architectures have grown increasingly attractive to business leaders in recent years. At present, the “Zero Trust Security” market is growing at a CAGR of 15.2%,…
The 6 CCaaS Trends to Look Forward to in 2023
The contact center ahs evolved drastically in recent years. Complex and inefficient call centers have been replaced with “customer experience” hubs, capable of empowering clients across a range of channels…